How to manage notifications

Notifications are used to inform testers and other users of newly uploaded builds.

How can I resend an invitation to my testers?

You can resend an invitation to your testers from:
"HockeyApp - "YourApp" - Users - Click on "YourUser" - Resend Invitation

How can I manually send a notification to my testers from within HockeyApp?

As a developer, once you have the first version of your build uploaded you can notify the testers of your app from:
HockeyApp - "YourApp" - Versions - "YourVersion" - Notify (The preferred method of communicating with your users is through release notes.)

How can send a message to my testers from inside HockeyApp?

You can send a message to your testers from inside HockeyApp from:
HockeyApp - "YourApp" - Users - Messages

How can I e-mail my testers from outside of HockeyApp?

You can export a list of your testers e-mail addresses from:
HockeyApp - "YourApp" - Users - Export - All Users (or Select Users)

How can I confirm users have the permissions required to receive different types of notifications from my apps?

Confirm that your users have the correct "Role" set for each of your apps listed in How to manage users and restrict builds from: HockeyApp - "YourApp" - Users

How can I turn notifications on or off for my own account?

Testers control their own notification settings about what types of notifications they want to receive either globally or on a per app basis from: https://rink.hockeyapp.net/manage/notifications (also accessible by opening HockeyApp and selecting your own name from the top bar, then clicking the "Notifications" tab).

How can I turn notifications on or off for my testers?

Testers control their own notification settings, but developers can choose which users to notify when they send a notification:

  • When you upload a build via the Version API you can set notify=2 (to send a notification to all testers), notify=1 (to send a notification to all testers that can install this app) or notify=0 (not to send a notification).
  • When you upload a build via the UI you can click "Notify" (to send a notification) or not click "Notify" (not to send a notification). You can also select which users to notify when you click the "Notify" button.

Where is the name on HockeyApp notifications populated from?

E-mails to testers from your HockeyApp account show as coming from the name in your HockeyApp account settings. Your name is also populated from this location in automated e-mails if you are the owner of the API token that was used to upload a build.