iOS watchdog timeout while HockeyApp is writing out crash report

ptowndev's Avatar

ptowndev

25 Sep, 2017 12:59 PM

I have integrated iOS HockeyApp Unity SDK from the Unity Asset Store.
It is configured to upload exceptions and crashes automatically.
Generally it is working as expected but in some cases when the app is brought out of the background processing I am seeing watchdog timeout crashes where HockeyApp is writing the crash report at the point when the OS kills the app.
Can you suggest how I can avoid these?

  1. Support Staff 1 Posted by Benjamin Scholt... on 25 Sep, 2017 08:01 PM

    Benjamin Scholtysik's Avatar

    Hey,

    thanks for getting in touch and sorry to hear that you're running into issues.
    Which version of our Unity Plugin do you use?
    In addition, can you provide more info:
    * on which version of iOS and which devices do you see the behavior? * which unit version are you using?

    Best,
    Benny

  2. Support Staff 2 Posted by Wei Wang on 13 Oct, 2017 02:30 AM

    Wei Wang's Avatar

    Hi ptowndev,

    We have noticed that we have not heard from you in a while. Please let us know if this issue is resolved, or if we may be of further assistance.

    Thanks,
    Wei Wang

  3. Wei Wang closed this discussion on 13 Oct, 2017 02:30 AM.

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