Not able to click on "Always send" option

Qurban Ali's Avatar

Qurban Ali

17 Jul, 2017 09:48 AM

Hi,

I have integrated HockyApp with my Xamarin Android app. It crashes and then when i open the app again, it shows me the popup window where i have to click "Always send" to see the crashes in my hockyApp account but it disappear before i click. Its just comes up for a second and then disappear. It doesn't give me any time to choose my option.

Is there any workaround to fix this issue? Or is there any way to manually enable "Always send" option?

Thanks

  1. Support Staff 1 Posted by Kevin Li on 17 Jul, 2017 10:07 AM

    Kevin Li's Avatar

    Hi,

    Could you please provide the integration code? Did any activity show when the popup appeared?

    You can manually enable "Always send" by following Add Crash Reporting.

    Best,
    Kevin

  2. 2 Posted by Qurban Ali on 18 Jul, 2017 08:23 AM

    Qurban Ali's Avatar

    Thanks for your reply.

    Yes i added manually.

    Brilliant.

  3. Support Staff 3 Posted by Kevin Li on 18 Jul, 2017 08:32 AM

    Kevin Li's Avatar

    Hi Qurban,

    Do you mean you add the method and the app work fine at this time? Or you have added it when the issue happened?

    Best,
    Kevin

  4. Support Staff 4 Posted by Kevin Li on 25 Jul, 2017 08:42 AM

    Kevin Li's Avatar

    Hi Qurban,

    We have noticed that we have not heard from you in a while. Please let us know if this issue is resolved, or if we may be of further assistance.

    Thanks,
    Kevin

  5. Kevin Li closed this discussion on 25 Jul, 2017 08:42 AM.

  6. Qurban Ali re-opened this discussion on 25 Jul, 2017 08:44 AM

  7. 5 Posted by Qurban Ali on 25 Jul, 2017 08:44 AM

    Qurban Ali's Avatar

    Many thanks for your email. Yes I was able to fix the issue with your help.

    I did in the code.

    Thanks.

  8. Kevin Li closed this discussion on 25 Jul, 2017 08:45 AM.

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