Crashes are not symbolicated

AlGihuni's Avatar

AlGihuni

18 May, 2017 09:51 AM

I see this crash report:

Exception Stack:
SharedLibrary!<BaseAddress>+0x3f7d77
MyApp!<BaseAddress>+0x52b4d7
MyApp!<BaseAddress>+0x59ed69
MyApp.API.GetFilter()
MyApp!<BaseAddress>+0x66f79f
System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
SharedLibrary!<BaseAddress>+0x368a33
SharedLibrary!<BaseAddress>+0x369031
SharedLibrary!<BaseAddress>+0x369b49
SharedLibrary!<BaseAddress>+0x369b0f
MyApp!<BaseAddress>+0x67293f
System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
SharedLibrary!<BaseAddress>+0x368a33
SharedLibrary!<BaseAddress>+0x369031
SharedLibrary!<BaseAddress>+0x369b49
MyApp!<BaseAddress>+0x69d129

Then I realized I have to upload .pdb files manually. So I downloaded those files for ARM, x86, x64 and Xbox from the Dev Center and uploaded for the latest version in HockeyApp following this tutorial:
https://support.hockeyapp.net/kb/client-integration-windows-and-windows-phone/how-to-upload-symbols-for-uwp-application

But.. nothing happened. still the same unsymbolicated report.

However I see something unusual, Checksum value for uploaded .pdb files is "n/a" but in the tutorial it had to show a value..

What was wrong?
Thanks.

  1. Support Staff 1 Posted by keerthanakumar on 19 May, 2017 04:27 PM

    keerthanakumar's Avatar

    Hi,

    You seem to have everything correctly.

    Your crashes are also looking symbolicated. Sometime the symbol upload processing is on backlog and can cause some delays.

    We are working on it being a lot more reliable.

    Thank you,
    KK

  2. keerthanakumar closed this discussion on 19 May, 2017 04:27 PM.

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