Android - difference betweenMarketplace & HockeyApp crash reports

Epocrates Inc.'s Avatar

Epocrates Inc.

15 May, 2012 04:58 PM

The Google Marketplace automatically collects crash reports that show the entire stack trace and # of times an exception has happened.

What are the benefits of adding HockeyApp to our Android app? How will this improve the crash reporting over what we get automatically from Google marketplace?

One benefit to HockeyApp I see are the custom fields, such as getDescription and getContact, etc.

Thanks!

  1. Support Staff 2 Posted by Thomas Dohmke on 15 May, 2012 05:06 PM

    Thomas Dohmke's Avatar

    Hi,

    we see the following advantages (in addition to the custom fields):

    • You can upload your mapping.txt to automatically symbolicate incoming crash reports for apps, whose classes have been obscured with ProGuard.
    • You can manually or automatically create tickets out of crashes.
    • You can access your crash logs via our API.
    • You can block crash logs for older versions.
    • You can send crash reports automatically (without user confirmation) at the next launch of the app.
    • You can hide the "Force Quit" dialog and instead just quit the app.
    • You have full control over the client side as our SDK is open source.

    Last but not least, it works through all distribution channels, no matter if you use Google Play, the Amazon App Store or 3rd party sites like AndroidPit. Please let me know if you have further questions.

    Kind regards,

    Thomas

  2. 3 Posted by Epocrates Inc. on 15 May, 2012 10:48 PM

    Epocrates Inc.'s Avatar

    Very good, thanks for the excellent details as always, Thomas.

  3. Thomas Dohmke closed this discussion on 15 May, 2012 11:35 PM.

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